Returns & Exchanges
At Physique, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your fit isn't perfect, we are committed to making it right through a simple exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all hangtags are attached and the garment is in its original condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.